Southwest Airlines A Leader, The Triple Bottom Line, And...

Colleen Barrett, President Emeritus of Southwest Airlines led with love and her company succeeded. Lead with LUV is based on Colleen Barrett and the different ways to create success. There are five main points of the book that I will discuss: What is leadership, Celebrating Successes, Having Mentors, The Triple Bottom Line, and A Compelling Vision. â€Å"At Southwest Airlines, although we have Manager titles, we prefer to use the word Leader because we want all our People to realize they have the potential to be a Leader† (Blanchard Barrett, 2011). An individual can make a positive difference in anyone’s work regardless of the position they are in. â€Å"Anytime you seek to influence the thinking, behavior, or development of people in their personal or professional lives, you are taking on the role of a leader† (Blanchard Barrett, 2011). Southwest Airlines practices succession planning by telling all their employees they have the potential to be a leader. In return, employees are more committed to the company. Southwest Airlines can rely on their employees to carry out the mission, vision, and accomplish the goals of the organization. â€Å"Effective, proactive succession planning leaves your organization well prepared for all contingencies. Successful succession planning builds bench strength† (Heathfield, 2016). â€Å"To sustain our Company Culture, we cheer People on all the time. We celebrate little things, big things—we celebrate everything! 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